Frequently Asked Questions

OceaGlobal offers a wide range of high-quality food products including spices, herbs, dried fruits, nuts, and specialty ingredients. Our products are sourced from the finest suppliers and undergo rigorous quality checks to ensure they meet international standards.

While not all of our products are certified organic, we offer a selection of organic options. Each product page clearly indicates whether it is organic certified. We are committed to sustainable sourcing practices regardless of certification status.

Our products are certified by various international standards including ISO 22000:2018 for Food Safety Management System and FSSAI (Food Safety and Standards Authority of India). We maintain strict quality control processes to ensure our products meet the highest standards.

We implement a comprehensive quality assurance system that includes supplier audits, incoming material inspection, in-process quality checks, and final product testing. Our facilities are regularly audited by third-party certification bodies to maintain our quality standards.

Minimum order quantities vary by product and are typically listed on each product page. For wholesale orders, we generally require a minimum order value. Please contact our sales team for specific requirements.

Shipping times depend on your location and the shipping method selected. Domestic orders typically arrive within 3-5 business days, while international shipments may take 7-14 business days. Express shipping options are available for faster delivery.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. We handle all necessary customs documentation for international shipments.

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the courier's website.

Yes, we offer competitive wholesale pricing for bulk orders. Our pricing structure is based on order volume, with discounts increasing for larger quantities. Please contact our sales team for a custom quote.

We welcome partnerships with distributors who share our commitment to quality. To become a distributor, please contact our business development team with details about your company, market reach, and distribution capabilities.

Yes, we offer private labeling services for businesses looking to create their own branded products. Our team can work with you to customize packaging, labeling, and product specifications to meet your brand requirements.

We accept various payment methods including credit/debit cards, bank transfers, and PayPal. For wholesale customers, we also offer payment terms on approved credit. All transactions are secure and encrypted.